Problem: There are strange lines on the scanned image, or the image is not clear.

Solution: Please ensure the following:

• Are there scratches on the original, or is the original clean? Remove any stains or dust from the original before scanning.

• Has the scanner been used for a long period of time without cleaning and calibration? Follow the instructions for     Cleaning the Scanner on page 10 and Calibrating the Scanner on page 19, and then try again.

Problem: The original gets stuck halfway in the feeding slot.

Solution: Press and release the Power button. The scanner will back out the original so you can remove the jammed original from the Feeding slot.

Problem: The Status indicator blinks rapidly and scanning is not possible.

Solution: Check the following:

• Is the memory card inserted properly into the memory card slot? Re-insert the card and try again.

• Is the memory card locked (set to write-protect)? Unlock the card.

• Is the memory card full? The indicator blinks when the free space on the memory card is below 10MB. Use another card if necessary.

• Make sure the memory cards are in FAT or FAT32 file formats only, not NTFS or any other file format.

• Did you insert the next original before the scanning process of the previous one was completed? Power the scanner off and back on and try again. Make sure that you scan the next original only after the scanning process of the previous one has completed.

• Does the length of the original exceed the maximum acceptable size? Refer to Suitable and Unsuitable Original Types on page 8 for more information.

Problem: The scanner feels warm to the touch.

Solution: It is normal for the scanner to emit a small amount of heat (around 30-45 C) after prolonged use. However, if there are strange odors coming from the scanner or the scanner feels hot to the touch, disconnect the scanner immediately from the computer.