FTP TRANSFER
The FTP Transfer destination link allows scans to be sent directly to an FTP server from OneTouch. Please contact your server administrator for the server information you need to configure this link. Alternatively, have your site administrator or IT professional configure this link for you. Setup and configuration of the FTP server and user accounts are outside the scope of this document.
Supported file types—All image and text file formats, except HTML, are available when scanning to an FTP server. Note that text file formats are only available if an OCR module or application is installed. Please refer to "Text Formats" on page 22 to see a list of text file formats that are available when OCR is installed.
Destination type—The FTP Transfer destination is classified as a “Storage Link”. To make it available in the destination list, you must select Storage and CD-R/W on the Options tab in the OneTouch Properties window.
All configuration of the FTP server is done using the FTP Settings tab in the Scan Configuration Properties window.
1. Select FTP Transfer as the destination application.
2. Open the Scan Configuration you want to modify for scanning to an FTP server, or create a new Scan Configuration.
Select an existing configuration in which you have already specified your FTP server information, and then click on the Copy button to create a new configuration using the settings of the current configuration.
3. Click on the FTP Settings tab and fill in the fields with the information for you FTP server.
• Protocol—Select which protocol you want to use to transfer the scan to the server.
• Host—Input the internet or intranet path of the server where you want to send the scanned documents. you do not need ftp:// at the beginning. For example, ftp.company.com
• Port—Input which port to use with the selected protocol. Changing the selected protocol will reset this value to the appropriate default for the protocol.
• User account—Input the user account name that has privileges to save files to the specified host destination folder.
• Password—Input the password for the user account name you specified.
• Destination folder—Input the folder path, on the remote FTP server, where you want the scanned documents sent. This path would appear in your web browser after the host name. For example, marketing/shared documents/data sheets.
Because the destination configuration is done through the scan configuration, you can set each configuration to scan to a different FTP server, destination folder, and so on. This is the same process used as when scanning to different folders using the Transfer to Storage destination, as described in detail starting on page 29.
FTP LINK LOG VIEWER
The OneTouch Link Log Viewer opens automatically when scanning is complete. Click on the menu arrow next to View logs for and select FTP Link Agent from the list to display the transfer history for the FTP link only.
Double-click on any of the line items to open the selected log file in the Log File Detail View. If you open a failed transfer, the log file may contain the information you need to determine why the transfer failed. After you address the failure indicated in this log file, you can click the Retry button to resend the document to the server.
Click on the Properties button to open the Log Viewer from the FTP OneTouch Link Properties window. There are no global configuration properties for the FTP destination application, all configuration is done using the Scan Configuration Properties window as described in the previous section.
SMTP
The SMTP destination link allows scans to be sent directly to an email address, through an SMTP server, from OneTouch. Please contact your server administrator for the server information you need to configure this link. Alternatively, have your site administrator or IT professional configure this link for you. Configuration of the SMTP server settings and user accounts is outside the scope of this document.
Supported file types—All image and text file formats, except HTML, are available when scanning to an SMTP server. Note that text file formats are only available if an OCR module or application is installed. Please refer to "Text Formats" on page 22 to see a list of text file formats that are available when OCR is installed.
Destination type—The SMTP destination is classified as a “Email Link”. To make it available in the destination list, you must select Email on the Options tab in the OneTouch Properties window.
All configuration of the SMTP server is done using the SMTP Settings tab in the Scan Configuration Properties window.
1. Open the Scan Configuration you want to modify for scanning to an SMTP server, or create a new Scan Configuration.
Select an existing configuration in which you have already specified your SMTP server information, and then click on the Copy button to create a new configuration using the settings of the current configuration.
2. Click on the SMTP Settings tab and fill in the fields with the information for you SMTP server.
• Protocol—Select which protocol you want to use to transfer the scan to the server.
• Host—Input the internet or intranet path of the server where you want to send the scanned documents. For example, smtp.company.com
• Port—Input which port to use with the selected protocol. Changing the selected protocol will reset this value to the appropriate default for the protocol.
• User account—Input the user account name that has privileges to send email messages through the SMTP server.
• Password—Input the password for the user account name you specified.
• Use Windows Integrated Authentication—Select this option to use the Windows current user’s login name and password to send the message through the SMTP server.
• Email to—Input a valid recipient email address to receive the scanned document. If it is not a valid address the transfer will fail.
• Email from—Input the email address you want to appear in the email message “from” field.
• Limit (MB)—Input the maximum message size limit set on the SMTP server. This number should be lower than or match the SMTP server maximum. You cannot send messages that exceed the maximum message size of the SMTP server.
Because the destination configuration is done through the scan configuration, you can set each configuration to scan to a different SMTP server, send messages to different email addresses, using different user credentials, and so on. This is the same process used as when scanning to different folders using the Transfer to Storage destination, as described in detail starting on page 29.
Click on the Help button, in this configuration tab, to launch the SMTP help file. The help file contains detailed information about the settings in this window and technical implementation notes.
SMTP LINK LOG VIEWER
The OneTouch Link Log Viewer opens automatically when scanning is complete. Click on the menu arrow next to View logs for and select SMTP Link Agent from the list to display the transfer history for the SMTP link only.
Double-click on any of the line items to open the selected log file in the Log File Detail View. If you open a failed transfer, the log file may contain the information you need to determine why the transfer failed. After you address the failure indicated in this log file, you can click the Retry button to resend the document to the server.
Click on the Properties button to open the Log Viewer from the SMTP OneTouch Link Properties window. There are no global configuration properties for the SMTP destination application, all configuration is done using the Scan Configuration Properties window as described in the previous section.
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