Installation is a quick, three-step process:

1.   Unpack and Assemble the scanner

2.   Install the software and Connect the scanner

3.   Register the scanner

BEFORE YOU  BEGIN

Please make sure of the following before you begin installation:

■   Do not plug in the USB cable until after you install the software.

Complete the installation steps in the order described in this guide.

■   If you are prompted to reboot the computer during installation, please select the option to restart the computer later. Finish installing the rest of the software, then close all open windows and reboot the computer.

■   If your computer has AntiVirus or AntiSpyware software running, you may see messages during installation asking you to allow the installation to proceed. The messages will differ based on the software your computer is running, but in each case allow the installation to proceed. Alternatively, you can turn off the AntiVirus or AntiSpyware software before installing your scanner. But if you do, make sure to turn it back on again when installation is finished.

■   If you already have a scanner connected to your computer, you may need to remove its driver programs first before beginning the installation of your Visioneer Strobe 500 scanner. Please see the User’s Guide that you received with your other scanner for specific instructions.

■   If your computer is running Windows version Vista or later, you may see the Windows User Account Control screen asking you to confirm system changes. Click the Continue button to allow the installation to proceed.

STEP 1:  UNPACK AND  ASSEMBLE THE SCANNER

1.   Remove the scanner from its protective foam and plastic bag.

2.   Remove the tape and protective foam strips from the scanner body and input tray.

3.   Lift the paper guide up from the scanner body. Push the tray back until it clicks in place. If the tray isn’t fully seated in position, paper feeding from the input tray may jam in the scanner.

4.   Pull the scanner cover release to open the scanner. Remove the foam strip from the inside of the scanner. Close the cover when you are done.

1.   Press and hold the release button on the side of the docking station.

2.   Tilt the scanner body towards the front and lift the scanner out of the Docking Station.

3.  Remove the tape and foam strip from the docking station.

4.  Place the scanner body back on the docking station.

Detailed instructions for detaching and attaching the scanner are on page 27.

6.   Unfold the Input Tray and Extension from the paper guide.

STEP 2:  INSTALL THE SOFTWARE  AND  CONNECT THE SCANNER

To install the software:

1.   Start Microsoft Windows and make sure no other applications are running.

2.   Insert the Installation Disc 1 into your computer’s CD-ROM drive.

Note: If the disc does not automatically start, check the following:

■   Make sure the disc drive’s door is completely shut.

■  Make sure the disc was inserted in the drive in the proper direction (label side up).

To launch the Installation Disc manually:

■   Open the Windows option for your computer’s disk drives.

■   Double-click the icon for your CD-ROM drive.

■   The Installation menu for the disc should now open. If the menu does not open:

■   From the list of files on the disc, double-click the file named START32.EXE.

3.   On the Main Menu, select Install Products.

4.   Make sure the boxes for Scanner Driver, Visioneer OneTouch, and Nuance PaperPort® are checked.

5.   Click Install Now.

INSTALLING  THE SCANNER  DRIVER

The scanner driver installation will start first.

1.   The Welcome to the Scanner Driver Setup Wizard opens.

2.   Click Next.

3.   On the Visioneer License Agreement window, read the license agreement. If you accept the terms, select I Agree, and click Next. If you choose not to accept the license agreement, the installation will terminate and the scanner driver will not be installed.

4.   The next window lists the choices of the drivers that you can install for your scanner.

5.   Select the option you want. Click Next.

■   Full Install (TWAIN and Windows Driver)—This is the recommended installation. It installs all of the scanner drivers.

■  TWAIN  only—The TWAIN driver is installed and you can scan from TWAIN scanning applications, and from OneTouch when the application is installed.

■  Windows  Driver only—The Windows Driver is installed and you can scan from OneTouch only when the application is installed.

Note: If you are using Windows version XP or later, the Microsoft Windows Image Acquisition (WIA) driver is always installed regardless of your selection in this window, and you can scan using the WIA interface from scanning applications that access this driver.

6.   A window opens with image quality samples asking you to select an image for your Color Space setting. Select the option that looks best to you and click Next.

7.   STOP when you see the “Complete the installation by connecting your hardware” window. Do NOT click OK yet. Leave the window open and proceed to the next section.

NOTE: If you do not see this on-screen diagram for connecting the scanner, stop and follow the instructions below.

CONNECT THE SCANNER  POWER   CORD

You can power the scanner through the standard power cord to a wall outlet, or use the USB power cord to power the scanner through a USB port on the computer.

Please note that if you choose to power the scanner through a USB port, the scanner will scan slower than the speeds listed in the scanner specification table on page 108.

To Connect the Scanner Power to the Wall:

1.   Plug the power supply into the power jack on the scanner.

2.   Plug the power cord into the power supply and into a wall outlet.

To Connect the Scanner Power to the Computer:

1.   Plug the round end of the USB power cord into the power jack on the scanner.

2.   Plug the flat end of the USB power cord into an available USB port on the back of the computer.

We do not recommend using a USB hub to power the scanner.

Note: Only use the USB power cable included with your scanner (DA-24C24 Made by ADP). Connecting any other type of USB power cable may damage your scanner, and will void its warranty. If you do not have your USB power cable, you can order a new one by contacting our Customer Service department. Please refer to the Technical Support Card, included with your scanner, for our company contact information, or visit the Parts & Accessories page for your scanner at www.visioneer.com.

CONNECT THE USB  CABLE AND  TURN  ON  THE POWER

The Visioneer Strobe 500 scanner connects to any available USB port. Check your computer’s manual for USB port locations.

1.   Remove any protective tape from the USB cable.

2.   Plug the USB cable into the USB port on the scanner then into a USB port on the computer.

If the plug does not attach easily, make sure that you are plugging it in correctly. Do not force the plug into the connection.

3.   Turn the control dial to the right to turn on the scanner.

The status light comes on and flashes indicating that the scanner is receiving power.

If you are using Windows version XP or later, and have plugged the USB cable into a USB 1.1 port, an information bubble may open explaining that “A HI-SPEED USB device is plugged into a non-HI- SPEED USB hub”. Plug the USB cable into a USB 2.0 port (if available) or just disregard the message. If you leave it plugged into the USB 1.1 port, your scanner may scan a bit slower.

Your computer then recognizes that a scanner has been plugged into the USB port and automatically loads the appropriate software to run the scanner.

If your computer is running  Windows version XP or later, you will see a message similar  to the following.

4.   A Calibration window opens on-screen after Windows finishes detecting the scanner. The scanner calibrates automatically, and the window will close when calibration is complete.

Depending on the version of Windows you are using, you may be prompted to click Next to proceed with calibration, and click Finish when calibration is complete. Follow the instructions if you see these on-screen prompts.

5.   When you’re certain that the software has completely loaded, return to the “Complete the installation by connecting your hardware” window.

6.   Click OK.

You can also click More to see a quick overview about accessing and navigating the OneTouch Button Panel. When you’re finished reading the additional information, click OK.

7.   Click Close on the Driver Installation Complete window to close and exit the driver installer.

INSTALLING VISIONEER  ONETOUCH

The Visioneer OneTouch software installation will automatically start after you click Close on the Driver Installation Complete window.

1.   Click Next on the Welcome to the OneTouch Setup Wizard window.

If you choose not to accept the license agreement, the installation will terminate and the OneTouch software will not be installed.

3.   The Visioneer OneTouch software will install when you click Next on the Visioneer License Agreement window.

4.   Click Close on the Visioneer OneTouch Installation Complete window to close and exit the installer.

INSTALLING  PAPERPORT

If you left the default selection to install PaperPort from the installation disc, the PaperPort software installation will start automatically after you click Close on the OneTouch Installation Complete window.

1.   The Select Language window opens for the PaperPort software. Select the language you want to use then click OK.

2.   On the PaperPort Welcome window, click Next.

3.   Read the PaperPort license agreement and select I accept the terms in this agreement, then click on Next. If you choose not to accept the license agreement, the installation will terminate and the PaperPort software will not be installed.

4.   Fill in the Customer Information window, then click Next.

5.   On the Setup Type window, keep the default Setup Type and click Next.

6.   Click Install to begin the installation.

7.   At the InstallShield Wizard Completed window, click Finish.

8.   On the Product Registration window, do one of the following:

■  Select Register online, click OK, then follow the registration instructions.

■  Select Print registration  form, click OK, then follow the instructions to complete and print the registration form.

■  Select Remind  me in 7 days and click OK.

If a message window opens instructing  you to reboot the computer, please select the option to restart the computer later. Finish installing the rest of the software, then close all open windows and reboot the computer.

STEP 3:  REGISTER YOUR  SCANNER

Registering your scanner is important as it provides you with access to our free telephone support service. Registration  also gives you free access to software updates for your scanner.

You will need an active internet connection to register your scanner. If you do not have internet access, you can contact our Customer Service department to register the scanner. Please refer to the Technical Support Card, that your received with the scanner, for our contact information.

1.   Open an Internet Explorer window, or other internet browser that you have installed on your computer.

2.   In the web address field type: www.visioneer.com

3.   Press Enter on your computer’s keyboard or click the option on screen to go to the web address.

4.   When the Visioneer web page loads, click on the Support & Drivers link at the top of the page.

5.   Click on Register Your Product at the bottom of the Support & Drivers page.

6.   Fill in the registration form, all required fields have an asterisk (*).

Note: A valid e-mail address is required for registration.

7.   You will be asked to enter the serial number for the scanner, it is located on the back of the scanner.

8.   After filling in the form, click on Submit Your Registration to complete the registration.

APPLICATIONS  AVAILABLE WITH  YOUR  SCANNER

Your scanner includes free scanning applications.

To install the additional applications:

1.   Return to the Installation Disc main menu and click on Install Products.

2.   Select the applications you want to install, and click Install Now.

Follow the instructions on-screen to install each of the applications.

1.   If you selected OmniPage Pro to install you will see a window telling you to insert Disc 2.

2.   Click Exit Disc 1 and then eject Disc 1 from the CD-ROM drive.

3.   Insert Disc 2 into the CD-ROM drive.

The OmniPage Pro Installation menu opens automatically. If it does not open, see the note on page 9.

4.   Select Install OmniPage Pro.

5.   Follow the instructions on the screen to install OmniPage Pro.

6.   When installation is finished, return to the OmniPage Pro Installation menu and click User Guide.

The OmniPage Pro User Guide opens for you to view and save to your computer.

7.   When you are finished saving the OmniPage Pro User Guide, return to the Installation menu and click Exit.

VIEW  AND  SAVE  THE USER GUIDES

1.   On the Main Menu of Disc 1, click User Guides.

2.   The Visioneer User Guides window opens. Use this window to view and save the User Guides you want.

The User Guides are in Adobe® PDF format. The Scanner Readme file is in HTML format and will open in any standard browser.

If you need to, click Adobe Reader to install it now. Follow the instructions on the installation windows.

If your computer  already has Adobe Reader installed,  please do not select it unless the version provided on the installation  disc is a newer version than the one currently installed on your computer.

3.   Click the name of a User Guide you want to view and it will open in Adobe Reader. Use the Adobe Reader Save command to save that User Guide on your computer.